SENIOR EXPORT SALES SPECIALIST / KIDEMLİ İHRACAT SATIŞ UZMANI
( 20/12/2021–Present )

• To establish a strong presence in target markets by developing strategic plans.
• Assessing and providing solutions to international customer demands.
• Enhancing satisfaction levels by maintaining regular communication with customers.
• Collecting customer feedback and making recommendations for continuous improvement.
• Providing reports and conducting visits to increase market share and identify new opportunities.
• Guiding team members and supporting their professional development.

EXPORT SALES SPECIALIST / İHRACAT SATIŞ UZMANI
( 21/06/2021–28/10/2021 )

• Organizing export shipments via TNT air freight.
• Preparing and sending operational documents such as waybills, e-invoices, English invoices, and packing lists within the scope of export transactions.
• Controlling transportation costs and managing them in line with budget targets.
• Expanding the customer portfolio to increase sales.

EXPORT SALES RESPONSIBLE / İHRACAT SATIŞ SORUMLUSU
( 06/09/2019 – 19/05/2021 )

• Determine potential customer segments in target markets.
• Expand the customer portfolio to increase sales.
• Manage delivery processes and provide regular updates to customers.
• Ensure smooth delivery by monitoring shipping and customs processes.
• Regularly report sales performance.
• Provide technical support to customers and resolve issues.
• Manage financial risks by establishing payment terms.
• Processing the order by formatting it in accordance with customer specifications and forwarding it to production. Providing the delivery schedule to the customer and organizing the shipment accordingly.

EXPORT SALES RESPONSIBLE / İHRACAT SATIŞ SORUMLUSU
( 10/01/2017–10/10/2018 )

• Determining potential customer segments on e-commerce websites.
• Listing and keeping products up to date on e-commerce platforms.
• Effectively promoting products in an appealing manner.
• Regularly monitoring and reporting sales performance.
• Tracking and addressing customer requests and feedback to enhance satisfaction.
• Regularly checking and updating inventory levels.
• Staying informed about updates on e-commerce platforms for strategic advantages.
• Ensuring smooth delivery by monitoring shipping and customs processes.

FOUNDER & Team Leader ( 01/07/2017–15/07/2018 )

• Communcation with my developer team
• Managing marketing and operational activities.
• Makin decisions about finance of company.
• Coordinating our sales team in the field
• Making regular meetings with taxi drivers and tehir society.
• Managing after sales feedbacks from users.
• Managing updates for application regarding to customer feedback from the application stores.

INTERNATIONAL TRADE ASSITANT / DIŞ TİCARET ASİSTANI STAJI
( 20/07/2016–20/10/2016 )

• Finding customer around asia, europe
• Experience of all procedures.
• Marketing products with email, phone etc.
• Introduce of our service by email or phone
• Marketing research for new markets
• Managing all commercial communication activities with current and potential customers.
• Managing the export marketing and sales process

INTERNATIONAL TRADE INTERNSHIP / ULUSLARARASI SATIŞ & OPERASYON STAJI
( 15/07/2015 –15/09/2015 )

• Doing marketing research and contact with them.
• Experience of all procedures with aply them.
• Talk to customer with email,phone
• Introduce of our service by email or phone
• Marketing research
• Relations with production
• Marketing and sales

I Am Using Netsis For Stock Control, Order Processing and Financial Operations
I Am Using QDMS For Internal Document Viewing and Editing
I Am Using Microsoft Office For Daily Routine Works
I Am Using DragonFly For Operational Procedures
I Am Using WOKR For Organizational Goals
I Am Using Jira Atlassian For Creating Internal Support Requests
I Am Using Canias For Stock Control, Order Processing and Financial Operations
I Am Using Photoshop For My Visual Advertisements
I Am Using Wordrpess For Web Design

I have experience in developing and implementing marketing strategies. With my skills in understanding consumer needs, identifying target audiences, and conducting competitive analyses, I contribute to the differentiation of brands. I am open to constantly evolving trends and technologies in the marketing world, and I am eager to learn. With my passion for generating creative solutions and adherence to ethical principles in business, I approach each project with enthusiasm, making a meaningful contribution to the prominence of brands.

Effective Verbal Communication; I can articulate my thoughts clearly and persuasively, using a language that is clear, understandable, and compelling when interacting with customers, business partners, and team members.

Written Communication: I can effectively utilize written communication tools such as emails, proposals, and reports. Accurate and impactful written communication plays a crucial role in maintaining professional relationships.

Teamwork: I often work within a team. As good communicator, i can interact effectively within the team, collaborate, and share information.

Negotiation Skils: Given that sales processes often involve different perspectives and demands, as an effective negotiators i can strike a balance between various parties.

Empathy and Customer Focus: Understanding customer needs and providing solutions tailored to those needs are essential traits of a successful sales specialist. My ability to empathize enables me to build stronger relationships with customers.

Time Management: I can effectively manage time and prioritize tasks, meet deadlines, and handle multiple responsibilities concurrently is few of my crucial organizational skills.

Prioritization Skill: My ability to discern and prioritize tasks effectively ensures that I focus attention on critical aspects of sales and customer relations. This allows me to approach daily responsibilities with a concentrated and efficient mindset.

Workflow Coordination: I efficiently coordinate workflows within the sales team and with other departments, contributing to seamless operations and successful collaboration.

Strategic Planning: I develop and implement strategic plans for sales initiatives, market penetration, and customer acquisition, showcasing strong organizational skills.

Supply Chain and Logistics Management: I understand and coordinate aspects of the supply chain. Order fulfillment, and logistics, i ensure efficient delivery of products or services to international customers.

( 15/09/2011–24/06/2016 )

• %30 english lectures
• English and german foreign languages
• İnternational Trade (import/Export)
• Marketing Research
• Internship
• Sales
• Communication

( 15/09/2006–20/06/2009 )

C1 level proficiency in advanced English, backed by 5 years of language education. With over 15 years of active use in social and business contexts, my language skills go beyond grammar and vocabulary. I excel in effective communication, seamlessly navigating diverse situations, from social interactions to business negotiations.

• Reading : C1
• Writing : C1
• Speaking : C1

Embarking on the exciting journey of learning Russian, I am building upon the foundational knowledge I previously gained abroad. Continuing my education, I am now at a level where I can engage in social communication and conduct written correspondence with confidence.

• Reading : A2
• Writing : A2
• Speaking : A2

Thanks to 8 years of Baku adventure, i became an Azerbaijanian person and talk in this language as perfect as my mother tongue.

• Reading : C1
• Writing : C1
• Speaking : C1